Prints and finishings are made to order, and appropriately packaged for shipping. Barring unforeseen circumstances, orders are shipped within 5 working days for simple prints, 8 working days for mounted or framed prints, from payment acceptance.

Each order has a tracking number and will be delivered by Colissimo Suivi (La Poste parcel post) within 48 to 72 hours following dispatch (in France - for shipping outside of France, add at least 2 business days). You may track delivery of your order using the tracking number which will be emailed to you on the Colissimo website.  Shipping costs vary from 11 to 20 euros for France, depending on the finishings.
International shipping cost and delivery time depend on your geographical zone.

If you happen to be in Paris, you may also pick up your order at the laboratory at no charge (you will be informed of the availability of your order by email).

Processus Photo
163, rue de la Roquette
75011 Paris
Tél. : +33 (0)1 43 56 87 87
From Monday to Friday, 9 am to 7 pm

All claims must be directed exclusively by mail to, specifying your order number and your complete contact information.

Detailed shipping cost information:

Zone / Price (pre-tax) print
(max. 5 per shipping)
mounted print
(max. 5 per shipping)
mounted print framed
(max. 1 per shipping)
Metropolitan, Andorra and Monaco

11,30 € (20x30 print)

12,75 € (30x40 print)

15,80 € 18,80 €
Zone 1 UE
Germany, Austria, Belgium, Bulgary, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, United Kingdom, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden, Switzerland, Liechtenstein, San Marino, Vatican
21,15 € 26,15 € 27,85 €
Zone 2 World B
Eastern Europe (non EU), Norway and Maghreb
25,40 € 30,40 € 33,40 €
Zone 3 World C
Africa (non Maghreb), Canada, USA, Near and Middle East
29,90 € 34,90 € 52,30 €
Zone 4 World D
Other destinations
32,65 € 37,65 € 50,85 €
Zone 5 French Overseas
Departments & Territories

Guadeloupe, Martinique, Reunion, French Guyana, Mayotte, Saint Pierre and Miquelon, Saint Martin, Saint Barthelemy, New Caledonia, French Polynesia, Wallis and Futuna, French Southern and Antarctic Lands
21,20 € 26,20 € 38,55 €